What is your review of The Home Depot company’s customer service? If you’ve purchased anything from the company, you’ve probably noticed the dismal customer service. Employees are incompetent and their orders are not checked for accuracy. There are numerous instances of customers not receiving the items they ordered or not receiving them on time. The Home Depot website also lacks any sort of order tracking system. I would advise people to avoid this company if they want to get the best value for their money.
The Home Depot CEO, Marcus Nardelli, changed his management style to attract more women shoppers. Instead of hiring more managers, he started shifting the staff mix on the sales floor from full-time to part-time, aiming for greater flexibility during busy periods. The move, however, did not go over well. Customers complained of poor service, and employees said part-timers were not committed to the company. The move was viewed as a slap in the face to the company’s culture.
Another positive aspect of working for The Home Depot is its services. For those who don’t have time to do all of the work themselves, it is possible to hire a service provider from the Home Depot’s marketplace. In addition to retailing materials, The Home Depot also provides remodeling and design services. Experts are available to help choose products, organize storage, and install doors, windows, solar panels, fences, decks, and flooring.